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Please use this page to submit Non-Emergency service requests. Maintenance Requests placed on line after normal business hours will be processed during the next business day.

Emergencies! If you have an emergency, please call us immediately at (703)361-5779.

Employees are on call 24 hours a day to respond to emergencies. The following problems are categorized as emergencies:
• Loss of electrical power
• Broken pipes or flowing water
• Serious water leak
• Smell of gas
• Loss of heat
• Broken lock, broken door, broken glass, hall lights out or any other safety problem
• Clogged toilet, stopped up sink, stopped up tub

In case of FIRE, CALL 911!


 

Routine Maintenance Request

Name:

Email:

Daytime Phone Number:

Home / Cell Phone Number:

Building Address:

Apartment Number: (Enter 0 for Townhome)

Type of Service Needed:


* If your apartment/townhome cannot be locked or secured, please call us immediately, this is an Emergency.

Description of Repair:
Please use the box below to describe the nature of your maintenance request. Be as detailed as possible and provide the exact location of the problem.
Example: I have a leak in the sink in my half-bathroom; I have a problem with the closet door in the master bedroom, etc.

I grant permission for Westgate Apartments’ employees to enter my apartment/townhome in my absence to complete all requested work including any follow-up visits. (If you selected No, We will not proceed with your request until you call to schedule your appointment. Please call our office at (703)361-5779 to schedule an appointment.)

I have an alarm system. If you have an alarm system, please do not arm it until repairs are completed.

I have one or more pets. How many? Dogs: Cats:

We would like hear from you about the quality of our maintenance service. If you have a minute please write to us at Westgate@msc-rents.com.

 
Copyright © 2005 Westgate Apartments. All rights reserved
Equal Housing Opportunity     Management Services Corporation